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山东省青岛市第三医院专治华门户山东省六院支持刷信用卡吗

来源:家庭医生爱问    发布时间:2019年09月18日 13:42:43    编辑:admin         

古诗词汉译英:《论语中英文版 第十三章 子路篇(1) -- :58: 来源: 子路問政子曰:“先之,勞之”請益曰:“無倦”   Zi Lu asked about government. The Master said, "Go bee the people with your example, and be laborious in their affairs." He requested further instruction, and was answered, "Be not weary (in these things)."    子路问政子曰:“先之①,劳之②”请益③曰:“无倦④”    子路询问政务,孔子说:“领导人要以身作则,吃苦耐劳”子路请求再增加一点内容孔子说:“不要懈怠”    ①先之:走在前面,起表率作用  ②劳之:吃苦耐劳  ③益:增加  ④倦:倦怠,懈怠    本章孔子提出为政治国的三个原则:首先是“先之”,强调领导的带头作用其次是“劳之”领导者以身劳之,则人民虽勤而不怨再次是“无倦”,坚持做下去这看似容易实是难带头干,有始易,有始有终则难元代胡炳文《四书通说:“大凡事使人为之则易,身亲为之则惮其难,先之劳之,皆不便于已之事,所以易倦”为此,孔子教育子路要不懈怠地做下去。

职场美语说礼节:处理客户投诉要耐心 --19 :38: 来源: 陈豪在北京的A美国公司工作美国同事Amy今天来找他  (Office ambience)  A:Chen Hao, how is everything going with your new responsibilities? I heard that you have been asked to handle our customer complaints.  CH:这个差事可真不好干不知道老板干嘛让我跟投诉的顾客打交道  A:I think you were asked because you are concerned about being courtesy and polite.  C:可是顾客在电话里大吵大闹的时候,要继续保持礼貌,还真需要训练有素才行  A:What kind of challenges have you had?  C:很多时候,投诉的人打电话过来,其实我已经知道该怎么解决他们的问题了,可他们就是不听我讲话,没完没了地抱怨  A:You need to let them vent.  C:Vent? 什么是vent?  A:It means to let people express their feelings or emotions.  C:那我就得耐心等他们把怨气全都发泄出来吗?  A:That's right. Don't interrupt them even when you understand the problem and the solution.  C:那不是浪费时间吗!  A:When people are angry or upset, they need to talk about it. If you listen patiently, by the time most people get to the end of their tirade, they feel better and are not nearly so upset.  C:我要是中途打断他们呢?  A:They think you are not listening to them. And when you interrupt, you may miss an important detail that will help you deal with the problem.  C:那倒是有时候我没听完就下结论,往往都是错的  A:When your customers realize that you are listening and caring about their problem, they often calm down.  C:你在这方面好像很有经验,下午有时间再给我讲讲!  A:Sure.  下班后,陈豪又碰到Amy  C:Amy,今天天气真好,咱们走路回家吧!  A:That sounds good to me. So what other questions do you have about handling difficult situations with good manners and customer service?  C:有时候顾客蛮不讲理,就好像一切都是我的错  A:You need to realize that the customer does not care whose fault it is. It's A's fault and you represent A to them.  C:那我该怎么跟他们解释呢?  A:Simple. You apologize.  C:Apologize? 明明不是我的错,我还得道歉这不是替人受过吗!  A:And be sure that you sound sincere. People can tell by your tone of voice if you mean it or not.  C:还有什么其他建议吗?  A:Let them know exactly what steps will be taken to correct the situation and whom to contact if it is not resolved.  C:需要注意的事情真是太多了Amy, 你能总结一下吗?  A:Listen patiently to your customers. Apologize and take responsibility. Let them know how the problem will be resolved.。

双语阅读:树的四季意味着人生也有四季 -- :5:31 来源: There was a man.He had four sons.He wanted his sons to learn not to judge things to go and look at a pear tree that was far away.The first son went in the winter ,the second in the spring the third in summer ,the youngest son in fall. when they had all gone and come back ,he called them together to describe what they had seen.The first son said that the tree was ugly ,bent and weak .the second son said no-it was covered with green buds and full of promise. the third son said it was laden with blossoms and they smelt so sweet and looked so besutiful.the last son disgreed with all of them ,he said it was ripe and droop with fruit ,full of life and fulfilmen.The man then said to his sons that they were all right,because they each had seen but only one season in the tree‘s life.he told them that they cannot judge a tree or a person,by only one season,and that the essence of who they are--the pleasure,the joy and love that come from that life --can only be measured at the end ,when all the seasons are up if you give up when it is winter ,you will miss the promise of your spring,the beauty of your summer ,the fulfilment of your fall .don’ let the pain of one season destory the joy of all the rest.从前,一个父亲有个儿子他希望儿子们能学会凡事勿匆下结论,于是轮番派遣他们到很远的地方去寻一棵梨树大儿子是冬天去的,二儿子春天启程,老三去时已是炎热的夏季,老么于金秋时节踏上了征程待他们全都寻树归来以后,父亲把他们叫到一起,听他们各自描述自己的所见大儿子数落说大树枝弯干斜,很难看二儿子连忙否认,说树上发满嫩绿的新芽,生机盎然老三不同意了,树上明明开满鲜花,吐露芬芳,漂亮极了他们的说法实在让老么哑然,枝头上坠满的难道不是累累果实,在彰显生机与收获吗?父亲解释说,儿子们的说法都没错,因为他们看到的是大树一年四个季节里的不同情景他告诉儿子们说,不能以一季来判断树,更不能以一时来判断人,因为人之本质——源自他们喜、乐、爱的根本——只有在其生之了结时,才可盖棺论定倘若你在冬季就已放弃,那无疑会错过春季的生机、夏季的美丽和秋季的收益勿为一季的痛苦而破坏了所有的欢乐。

  18岁以上的女生都可以报名参赛选手由评委组和公众投票评分6月18日,最终前名将公布。

上海电影节开幕红毯。

Actress Mia Farrow became romantically involved with Woody Allen in the early 1980s. The pair, who never married and kept separate homes, jointly adopted Dylan and her brother, Moses.。